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Haynes Handmade Professional Flute ----"Susan, I really like the flute, thank you very much. It appears beautiful and sounds excellent. This is what I have been searching for. I know I will keep and play it for my life time. I am not a kind of flute collector, but I hope I have a chance to buy another one from you again in the future." Tom Tokyo, Japan
Jana Thomas
The Repair Shop
Fort Collins, CO
Jack Moore Flute
---- "I have bought a flute from Flutastic, and felt that I should write something here. Susan was very kind and straightforward with everything, making me feel safe from the very start. She described the condition of the instrument and how it felt when she played it. When the deal was made, she assured me that I could send it back if I wasn't happy. She then gave me the date that the flute would arrive. Everything happened as she told me, but I must say that I had a surprise with the purchase: THE FLUTE WAS MUCH BETTER THAN I HAD EXPECTED! I will always keep my eye on what she has in stock and would recommend it to my colleagues to do so. Thanks again, Susan." Marcelo Barboza Principal Flute, Sao Paulo Symphony Orchestra Brazil
----"The flute arrived today. It is absolutely perfect, and my daughter loves it. Thank you so much for a smooth and satisfying transaction.
By the way, my daughter's music teacher tried her flute and she called it 'spectacular'". R.R. Westport, CT
--"Hey Susan,
We've been very happy with the violin. It was just the starter model that I was hoping for. I really appreciate your quick responses to my emails and phone calls, and your knowledge of the instruments, and mostly how nice you were about trying to answer my questions and bringing me into your house and introducing you to your family, as you thought they might help me out as well. It was a good shopping experience, and my wife and I have already had hours of fun with the violin as well. Thanks," Justin N. Fort Collins, CO
---"Good customer service and friendly. Susan was willing to work with me to find a trombone that fit within the budget, and we ended up with a great instrument at a great price."
Tiffany M. Cheyenne, Wyoming ----"When we recently began looking for a step-up flute for our 12 year old daughter, we were fortunate to stumble across Flutastic. Susan went above and beyond to help us in our selection process. I truly felt like she treated us just as she would have her own family. My daughter is thrilled with her new flute and we are thrilled with the quality. Anyone who purchases from Susan can rest assured that they are getting the best product and service possible."
Christy Kian Boca Raton, Florida Drelinger UpRite Headjoint Sold On Consignment:
----"I got the check in the mail yesterday. Thank you, thank you, thank you! I will be sure to recommend you to everyone I know." Sincerely, Jamie Wheelock Sterling, Colorado ----"Flutastic is recommended with pride and confidence by me. I found Susan through an online search and contacted her with all the questions a beginning flute player might have. Susan took the time via email and phone to answer all my questions and gave her insights as an experienced flutist, teacher and flute restorer. The flute chosen was delivered as promised and with guarantee of my satisfaction. Susan's follow up after the purchase was most appreciated and reminded me that I made a good choice. I could not be happier with my purchase and overall experience."
Christina Miller Colorado Springs, CO Azumi Flute
---"I got in touch with Susan from an online ad for a flute I was looking for. From the beginning of our communication, I found her to be very honest and extremely helpful, going the extra mile to ensure that I know all about the item I was planning to purchase and that it was accurately represented. She even did a recording of a flute test to let me hear and see the tone and response of the flute I was considering. Her responses were always prompt and her good communication gave me the confidence to purchase from her even though I live on the other side of the globe. The flute arrived promptly and well-packed, and I am very satisfied with the purchase and with Susan's service. Her post-sales communication has been very good too. It has been a pleasure doing business with her. Favian Singapore ----"We ordered a flute and it arrived in great condition. Our daughter noticed a big difference in tone, clarity and overall playability. It's a big win! Susan made the transaction so easy and professional. We look forward to years of enjoying hearing our daughter play!"
M. Kalispell, Montana Powell Flute Sold on Consignment: ---"Selling a high end flute is high end business, and working with Susan was fabulous! I experienced her as extremely responsible, reliable and conscientious. Whenever an important decision was necessary, she contacted me by phone. As time went by and we got to know each other better, we exchanged emails to arrive at a consensus on questions that came up with prospective buyers. In the end, we were successful in selling the flute to a buyer who truly valued and appreciated the quality and beautiful tone of the instrument. We had achieved our goal. I am glad I to have chosen Susan as my consignment seller. I can only highly recommend her to anyone who chooses to sell a flute by consignment. I don't think I would have been successful without her." Joy Hansen Santa Fe, New Mexico (May 2011) ---"Since I do not know anything about flutes, it was so helpful to be able to buy a flute from Susan. I know I can trust that the flute we have is of a good quality. Trying to find a used flute on my own would have taken a lot of time. The price was very reasonable and Susan has given us a lot of tips on how to keep it in good playable condition." Marci Loveland, Colorado ----“Buying a flute from Susan was easy and very cost effective. We purchased a high quality flute for less than some other band students paid for a year in the rental program.” Chris Turner Estes Park, Colorado ----"We got the flute today, and our daughter is thrilled with it! We will be telling others about your service. Thanks again for everything." Jessica Aurora, Colorado ----"Thank you for sending me the flute. It looks brand new, and plays beautifully. I don't think I will even need the seven-day trial since I am very satisfied with my purchase. Thank you again!" Blythe Laurens, New York Powell Conservatory Flute ---" I just wanted to let you know that the (Powell) flute arrived in mint condition, and plays like a dream! I believe this is the last flute I will ever buy". Chris Midha Rolla, Missouri ____________________________________________________________________ ---"Susan was a pleasure to work with and made the daunting task of purchasing a piccolo for our daughter very easy. More than anything, she wanted to be sure that we purchased the right piccolo that wouldn't require a lot of expensive repairs. We appreciated that she was more concerned with us getting the right piccolo than buying from her. She would have been happy if we found something else that worked for us even if it meant not purchasing from her. That spoke volumes to us. We placed our order on a Thursday, and the piccolo arrived on Friday. By that afternoon, our daughter had learned the CU Fight Song! Go Buffs!" Beth Keystone, Colorado BTW, These Folks Have a Beautiful Condo Available for Rent: www.vrbo.com/266070 |